The telecoms industry finds itself at a critical juncture. The industry faces key strategic and technological decisions as it seeks to transform to be ready for the digital world. Telcos must become more agile, reimagine their product and service offering, reshape customer experience management, build new networks, and much more to remain relevant and capture new revenues.
The Total Telecom Congress provides the perfect platform to make sense of all this change. Across two days and eight streams of content, 300 industry-leading speakers will deliver thought leadership on how the modern Telco can reinvent itself, covering topics including the role of AI in future business models, softwarising the network, reimagining customer service, delivering on the 5G promise, redefining culture, and much more.
8 key issues Total Telecom Congress will help you tackle
- Network Transformation explores what the network of the future will look like, covering key technologies including SDN, NFV, MEC and strategies for most effectively deploying them.
- Data Driven Technologies encompasses emerging technologies including AI, data analytics, machine learning, and more. It will define key strategies telcos must adopt if they are to capitalise on the opportunities they bring.
- The clue is in the title for this stream! With commercial deployments of 5G slated for 2019, understanding the business case is essential. This 5G track gives you all the information you need.
- Our Customer steam takes a closer look at how emerging technologies are revolutionising customer experience management and service provision. Key topics include effective use of customer data, customer-centric business models, and user experience.
- The Corporate Strategy stream explores how telcos are restructuring to capitalise on new opportunities in the digital economy. It will explore the investment environment, digital investment strategies and M&A. We will also look at corporate culture in the digital age, focusing on the role of the Chief Digital Officer, skills, training, and more.
- Our Internet of Things stream focuses on all the key opportunities emerging from this booming market. From smart cities to the connected car, and smart home to industrial IoT, this stream will help you understand how to deliver new revenues with an effective IoT strategy.
- 2019 sees the introduction of our New Commercial Models stream which explores how the telco business model is evolving to deliver a variety of new products and services including platforms, new partnership opportunities, the evolution of telco marketing and the changing retail landscape.
- The Content stream delves into the opportunities for the industry around OTT and IPTV content, exploring key innovations that are enabling telcos to make their mark in the space.
